A water heater is leaking into the garage.
✓ We take the leak details and follow your after-hours rules.
For US service businesses · Plumbing
A burst pipe calls the first plumber who answers.
Missed calls become voicemail. We put them back on your calendar.
Book a consultation callWhat the calls look like
Every call answered. Real jobs booked into your calendar.
Three lines ring and one person is free.
✓ All three get answered. None go to voicemail.
A caller has no hot water.
✓ We take the details and book the first open repair visit.
A typical call
Plumbing · Every call
From the first ring to a plumber on the way.
Here is what happens on each call, step by step. It follows the rules we set with you.
1Answer and sort
Every call answered, 24/724/7
It works out what the caller needs: a new visit, a change to a booking, or a person.
Water in the house jumps the list
Burst pipe, sewage backup or no water: emergency dispatch. A slow drain is a standard visit.
It never guesses the service
It asks what’s going on. Then it picks Emergency, Clog, Leak, Water heater or Fixture install.
2Book the visit
Address first, then real times
It checks your live calendar. Nothing under 2 hours. Emergencies take the earliest valid slot.
Booked on the call
The caller agrees to a time. It takes a name and an email, then books it.
Hard calls go to your team
Billing, permits, warranties and commercial accounts go to your team in business hours.
3Hand off to the plumber
A clean note on every bookingAlways
Address, the issue, urgency, water on or off, access. One line, ready for the truck.
No promises your tech can’t keepAlways
No price on the phone. No “it’s the main line.” The plumber prices it after he has seen it.
What do they need?
New visit
Move or cancel
Needs a person
Warranty / billing
Leave and get emergency help
“If you smell gas, leave the building and contact emergency services and your gas company.”
New visitUnderstood
◉ What’s going on?
Problem
Water under the kitchen sink
Urgency
Still running, cabinet wet
Visit type
Emergency Leak Repair
Picked from your 5 visit types
Existing booking
Move or cancel
Found by phone numberMoved · caller notified
New visit continuesReady to book
◎ Check open times
Address first
88 Miller Rd, Levittown NY
Earliest slot · Tue, Oct 6
9am11am2pm4pm
Emergency: earliest slot at least 2 hours out.
Name and email
Taken after the time is agreed
✓ Emergency · Tue Oct 6, 11:00am
Cal.comYour live calendar
Needs a person
Warranty or billing
Your team, in business hoursOn-call plumber, after hours
Call ends
Ready for the plumber
☰ Note on the booking
Res | 88 Miller Rd, Levittown NY | EMERGENCY - water under kitchen sink, still running | shutoff: unknown | owner present: yes
In your calendarCall recorded and logged
“You're on the emergency list for 11am. You'll get a notification, and the plumber calls 30 minutes ahead.”
Preview an example call
Your next front desk.
Hear it in action.
Listen to a recorded call and follow along with the conversation.
0:00 / 1:22
Recorded Plumbing demo · Copperline Plumbing
FAQ
FAQ
Book a consultation call
30 minutes. Your numbers, not ours.
We run the numbers on your own call log. You hear the system live.
✓ We work out what your missed calls cost.
✓ You hear the system answer callers.
✓ You get a custom quote.
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